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Blue Planet Aquarium seeks a Guest Experience Administration assistant


Blue Planet Aquarium Cheshire Oaks seeks a Guest Experience Admin Assistant Permanent, Full Time position. £16,286.40

About Blue Planet Aquarium Cheshire Oaks Blue Planet Aquarium is a leading visitor attraction located in the North West and home to an array of animals in over 60 naturally themed exhibits from around the world from the British coast, the Mediterranean, coral reef and the tropical rainforest.

About the Role

We are looking for a Guest Experience Administrator to join our highly motivated team. Working closely with the Front of House Manager you will be responsible for the day to day running of the office. Your primary focus will be to answer telephone calls, emails, process bookings for birthday parties, dives, classroom sessions as well as dealing with any customer queries. You will be responsible for Blue Planet’s social media platforms updating regularly with relevant information about events and products that the company has to offer. Additionally, you will be required to carry out cashiering duties on a rota’d basis. Typical duties of this role include managing floats and cash levels and daily reconciliation of the sales and cash on site. This is a permanent position for which it is essential that you are available to work during weekends, bank holidays and school holidays. Hours vary according to the business needs.

About You

You will have a positive can do attitude with bags of enthusiasm. You will thrive in a customer focused environment. As well as a strong communicator, you will be super organised and demonstrate excellent attention to detail. We are looking for someone with previous experience in using on line booking systems, Microsoft packages and updating social media platforms.

About Aspro Parks

Blue Planet Aquarium, Cheshire Oaks is part of Aspro Parks, a Spanish multinational company with its headquarters based in Madrid. Aspro owns and operates over 65 leisure attractions across Europe, 10 of which are located in the UK. Your Application If interested, please send your CV & covering letter to: Janeen Yates, Aspro UK Group HR Manager, c/o Blue Planet Aquarium, Cheshire Oaks, Cheshire, CH65 9LF. Or email us at: [email protected] . Your application letter should highlight why you would be able to fulfil this key role within the organisation and clearly demonstrate how you meet our requirements.

Blue Planet Aquarium is committed to Equal Opportunities. Closing Date: Tuesday 3rd December Work Location: Blue Planet Aquarium Longlooms Road, Cheshire Oaks, Ellesmere Port, Cheshire, CH65 9LF We do recognize the time and effort it takes to apply for a position, but as an employer of choice we receive a high volume of applications and in the interests of economy, Aspro UK does not notify candidates who have been unsuccessful in their application; consequently if you have not heard from us within 4 weeks of the closing date, please assume that you have not been successful on this occasion