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Retail Assistant – Blue Planet Aquarium

Seasonal position, variable hours

Fixed Term Contract: May – August

Remuneration complies with National Minimum Wage


About Blue Planet Aquarium

Blue Planet Aquarium takes each and every one of its visitors on a fascinating tour of marine life. Seeing the magic of the deep up close with breath taking displays among our exotic species, tropical fish and sharks, Blue Planet Aquarium takes real pride in educating the next generation in a fun and inspiring way.


We are now looking for an enthusiastic customer focused individual to work in our recently refurbished gift shop.


About the Role

We are looking for people who live and breathe customer service for the role of Retail. You will provide a professional and efficient service to our guests at all times. Whether selling a memento of our guests amazing experience, suggesting products that our guests may want to purchase or being on hand to assist our customers with any query they may have, you will have a passion for Blue Planet Aquarium and will assist in boosting revenue and smashing daily targets while demonstrating fantastic guest service at all times.


Hours are flexible covering weekdays, weekends and school holiday periods.


About You

You will be customer focused and highly motivated in approaching our guests. You will promote and maintain the highest standards of customer services at all times, giving a truly memorable experience to all of our customers.


Experience of cash handling is an advantage, but full training will be provided. With the ability to ‘think on your feet’ and take ownership of issues that may arise you’ll have demonstrable experience of working to a high standard in a pressurised environment ideally within a retail operation. You will be used to working to revenue and sales targets and you’ll have a high level of confidence when it comes to up selling. Organised and proactive with any issues that may arise, you are a reliable, customer focused team player who takes pride in giving a truly memorable experience to our Guests.


About Aspro Parks

Blue Planet Aquarium is part of Aspro Parks, a Spanish multinational company with its headquarters based in Madrid. Aspro owns and operates over 65 leisure attractions across Europe, 10 of which are located in the UK.


If interested, please send your CV & covering letter to: Janeen Pickup, Aspro UK Group HR Manager, c/o Blue Planet Aquarium, Cheshire Oaks, Cheshire, CH65 9LF. Or email us at: [email protected] .   Your application letter should highlight why you would be able to fulfil this key role within the organisation and clearly demonstrate how you meet our requirements.


We are committed to Equal Opportunities.


Closing Date: Monday 15th June 2015


We do recognize the time and effort it takes to apply for a position, but as an employer of choice we receive a high volume of applications and in the interests of economy, Aspro UK does not notify candidates who have been unsuccessful in their application; consequently if you have not heard from us within 4 weeks of the closing date, please assume that you have not been successful on this occasion.


Want to work for Aspro UK but don’t feel that this position suits your skills or experience?  Then why not ‘Like’ our ASPRO UK FACEBOOK PAGE –


Just click on the ‘WORK FOR US’ tab and then ‘CREATE LIVE JOB ALERTS’.  You will then be notified of any live vacancies across our 10 sites.  Or why not ‘JOIN OUR TALENT POOL’?  Just upload your CV so that we can contact you with any future vacancies that match your skills and experience.


Work Location: Blue Planet Aquarium, Cheshire Oaks, Ellesmere Port, Cheshire CH65 9LF